Summary
Know the difference between Owner, Administrator, Collaborator, and Observer roles, and how Oriyent’s subscription plans affect access and functionality.
Keywords
user roles, permissions, Oriyent plans, Creator plan, Team plan, mobile access, admin tools, view-only access, field user, collaborator
Overview
Oriyent gives you control over who can view, edit, and manage project data through clearly defined user roles. Combined with your subscription plan, these roles help ensure security, compliance, and workflow efficiency.
This guide explains what each user role can do, and how Oriyent’s current and upcoming plans (Creator and Team) shape that access.
What You’ll Need
An Oriyent account
Project Owner or Administrator access to invite/manage users
Understanding of your team’s access needs (field work vs project setup)
User Roles
Owner
Full access to all features and settings
Controls billing, user invites, and organisation-wide configurations
Can assign or transfer ownership to others
Administrator
Can create/edit templates, import data, assign forms, and manage users
Cannot manage billing unless also designated as Owner
Typically leads project setup and configuration
Collaborator
Can fill out forms, view maps, and interact with assigned assets
Cannot edit templates, import data, or manage project settings
Ideal for technical users or team leads in the field
Observer
Read-only access to maps, form progress, and dashboards
Cannot fill out forms or make any edits
Perfect for stakeholders, auditors, or compliance reviewers
Subscription Plans
Creator Plan
Full access to Oriyent’s web and mobile platforms
Required for users managing data, templates, and asset assignments
Best suited for Owners, Admins, and Collaborators working across tools
Team Plan (Coming Soon)
Mobile-only access for field users
Enables on-site inspections, QR scanning, and offline submission
Suited for Collaborators focused only on fieldwork
Observers do not require a paid seat under this plan
Managing Access
Invite users from the Users tab within a project
Select a role and plan for each user when adding them
Roles can be updated at any time
Users may hold different roles in different projects
What Happens Next?
Once roles are assigned:
Owners/Admins configure projects and manage teams
Collaborators access forms, complete inspections, and sync data
Observers monitor status without making changes
Mobile users will be directed to the Oriyent app once Team Plan launches
Troubleshooting Tips
Issue | Solution |
User can’t edit data/templates | Ensure they are set as an Admin or Collaborator |
User sees read-only content | They are likely assigned as an Observer |
Plan limit reached | Check subscription tier or contact support |
User can’t access dashboard | Confirm they’re not on a mobile-only (Team) plan |